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GENERAL WARRANTY CERTIFICATE
TEXTILE AND LEATHER MATERIALS - CLOTHING, FOOTWEAR AND ACCESSORIES
1. WARRANTY CERTIFICATE FOR CLOTHES AND BAGS
( OF MATERIALS OTHER THAN LEATHER )
Please keep the invoice received at the e-mail address with which you placed the order in case of subsequent complaints. The guarantee is valid only upon presentation of the claimed product together with the invoice received at the e-mail address on the order date. This warranty certificate gives you all the rights guaranteed by law ( Law 449/2003, O.G. 21/1992, republished). The way in which the guarantee is provided to the consumer is its replacement or, if this is not possible, the return of the consideration.
To grant the guarantee, it is necessary to follow the instructions below.
IMPORTANT:
Average lifespan for CLOTHING AND BAGS ( OF MATERIALS OTHER THAN LEATHER ) is one year from the date of delivery.
The composition, care instructions and pictograms containing cleaning and maintenance instructions for your product can be found on the inside label. These are specific instructions for your product and must be consulted.
Please see the icons below for more information.
Instructions for use and care for clothing
To increase the life of the garment, it is recommended to wear it alternately with others 2-3 products. The garment must be washed, cleaned or brushed according to the instructions on the label inside. Do not use industrial cleaning products. Please follow the temperature recommendations on the label. Do not dry the product by placing it directly on heat sources (electric heaters, fireplaces, etc.) or in direct contact with the sun's rays. Keep the product away from objects that could cause tears, scaling, burns, perforations or any other physical actions that can cause irreversible damage. SC Gatti Textile S.R.L. does not assume responsibility for damages caused by third-party companies (companies that offer professional cleaning services).
The guarantee will be granted after receiving the package sent by you and verifying the fulfillment of RETURN CONDITIONS (absence of stains, odors, signs of wear, etc.).
CAREFUL! Do not remove the labels from the product! Their absence leads to the loss of the warranty. The name, model, color, size must correspond to the data on the invoice.
2. LEATHER FOOTWEAR, BAGS, ACCESSORIES, BELTS AND LEATHER CLOTHING
Please keep the invoice received at the e-mail address with which you placed the order in case of subsequent complaints. The guarantee is valid only upon presentation of the claimed product together with the invoice received at the e-mail address on the order date. This warranty certificate gives you all the rights guaranteed by law ( Law 449/2003, O.G. 21/1992, republished). The way in which the guarantee is provided to the consumer is its replacement or, if this is not possible, the return of the consideration.
To grant the guarantee, it is necessary to follow the instructions below.
IMPORTANT:
The average shelf life of SHOES, BAGS, LEATHER ACCESSORIES, BELTS AND LEATHER CLOTHING is three months from the date of delivery.
The composition, care instructions and pictograms containing cleaning and maintenance instructions for your product can be found on the inside label. These are specific instructions for your product and must be consulted.
Please see the icons below for more information.
Instructions for use and care for footwear
To increase the life of the shoes, it is recommended to wear them alternately with others 2-3 pairs of shoes. Shoes with leather surfaces must be regularly cleaned of dust with a cloth or a soft brush. Polish your shoes regularly with wax and a soft cloth. Do not wash leather shoes in the washing machine. Contact with water for long periods of time can lead to damage to the footwear, and loss of warranty. Some footwear items are dyed and colors may migrate. The shoes will be dried naturally, and not with the help of heat sources. Please use a cobbler to avoid damaging the shoes in the heel area.
Use and care instructions for leather garments and belts
Whenever necessary, leather clothing can be cleaned with a damp cotton cloth without using chemicals, which can cause irreversible damage to the appearance of the leather, such situations lead to the loss of the warranty. Do not wash clothes in the washing machine. Some garments are dyed and colors may migrate. If the item gets wet, wipe it with a cotton cloth and let it dry without coming into direct contact with heat sources (electric heaters, fireplaces, etc.) or in direct contact with the sun's rays. Protect the leather product from objects that could cause scratches, burns, perforations or any other physical actions that can cause irreversible damage. SC Gatti Textile S.R. L. does not assume responsibility for damages caused by third-party companies (companies that offer professional cleaning services).
CAREFUL! Do not remove the labels from the product! Their absence leads to the loss of the warranty. The name, model, color, size must correspond to the data on the invoice.
The legal guarantee of conformity is one year from the date of delivery.
This warranty does not cover normal wear and tear and/or damage caused by loss, theft, misuse, accidents, negligent or willfully malicious handling.
Also, the warranty does not cover damage caused by moisture and/or burns.
Any modification to Antonio Gatti products, including the addition, removal and/or replacement of components by an unauthorized person will void the warranty.
Modification or repair work performed on the product will also void the warranty.
Any claim for compensation addressed to S.C. Gatti Textile S.R.L. cannot exceed the value of the purchase price of the product in question.
If you have questions, suggestions or complaints about Antonio Gatti products, please contact us on the telephone number 0758 33 92 93 from Monday to Friday between 09:00 and 18:00 or by e-mail at vanzari@antoniogatti.com .
CARE INSTRUCTION PICTOGRAMS FOR ARTICLES OF CLOTHING
SYMBOLS SHOES AND BAGS